Shipping and Return Policy

📦 Shipping Policy

Thank you for shopping at Naran Foods! We aim to deliver your orders quickly and safely.

Order Processing & Delivery Time:

  • All orders are processed and shipped within 2 to 5 business days from the date of purchase.

  • Delivery times may vary slightly depending on your location and local postal or courier services.

Shipping Charges:

  • 300 Rs delivery charges. Free delivery on orders above 3000 Rs.

Important Notes:

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Shipping times are estimates and may be affected by courier delays, weather conditions, or other unforeseen events.

🔄 Return & Exchange Policy

At Naran Foods, your satisfaction is our priority. If you need to return a product, here’s how it works:

Return Period:

  • We accept returns within 14 days from the date you receive your order.

Eligibility for Returns:
To be eligible for a return, your item must:

  • Be in its original packaging

  • Not be opened or used (unless the product is defective)

  • Accompanied by your original receipt, order number, or proof of purchase

How to Initiate a Return:

  1. Contact our customer support team via email or the contact form with your order details.

  2. Our team will guide you through the return process and provide any necessary instructions.

Exchange:

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your return.

  • If approved, you can choose an exchange for another product, depending on your preference.

Non‑Returnable Items:

  • Items that are used, damaged due to misuse, or not in their original condition may not be accepted for return.

Shipping Costs for Returns:

  • Return shipping costs may be the responsibility of the customer.